Premera Blue Cross Business Implementation Manager in Mountlake Terrace, Washington

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

As a Business Implementation Manager for our Corporate Data & Analytics team , you will be part of a dynamic team with a big mission! You will assist teams in the detail of implementation of complex projects within the organization. You’ll be working on innovations/technologies that will be used in new and exciting ways, so your open-minded approach and ability to think outside the box are imperative. This is your opportunity to blaze your own trail and put your footprint on this work at Premera and in the healthcare industry at large.

What you’ll do

  • Develop work schedules and implementation plans for assigned implementations, initiatives and work efforts

  • Collaborate with appropriate departments to ensure appropriate scope and considerations are included in planning

  • Identify and secure resources needed for implementations to ensure compliance

  • Coordinate and direct resources and hold accountable resources involved in implementation, including those from other business areas.

  • Monitor implementation activities and schedules to ensure achievement of goals

  • Document activities and decisions and create/distribute status reports

  • Identify any gaps in processes, ensuring that solutions are found, communicated and documented

  • Escalate issues/risks as appropriate

  • Create and distribute status reports

  • Conduct post implementation lessons learned evaluation

What you’ll bring

  • Bachelor’s degree in business or the equivalent of four (4) years business experience

  • Three (3) years business experience which includes previous project coordination and/or analysis experience providing good working knowledge of implementation methods and approaches

  • Working knowledge of Premera operations is preferred

  • Experience in health care or regulated environment is also desirable

  • Skills facilitating and gathering requirements for complex implementation solutions

  • Strong problem solving, critical thinking and decision-making skills

  • Ability to:

o Manage multiple assignments running concurrently

o Provide leadership and direction to team members from multiple areas while influencing successful outcomes

o Drive needed messaging and decision-making with all audiences, including leadership, and in all forms (e.g., written, verbal, developing and performing presentations)

o Manage known variables


What we offer

  • Medical, vision and dental coverage

  • Life and disability insurance

  • Retirement programs (401K employer match and pension plan)

  • Wellness incentives, onsite services, a discount program and more

  • Tuition assistance for undergraduate and graduate degrees

  • Generous Paid Time Off to reenergize

  • Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at or via phone at 425-918-4785.

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.