Job Information
Premera Blue Cross Hardware Asset Technician in Mountlake Terrace, Washington
Join Our Team: Do Meaningful Work and Improve People’s Lives
Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! As a result of these efforts we are proud to share that Forbes ranked Premera among America’s 2023 Best Midsize Employers (https://www.forbes.com/lists/best-midsize-employers/?sh=58210f5e210f) and America's 2023 Best Employers By State (https://www.forbes.com/lists/best-employers-by-state/?sh=21c7c3d1983b) .
Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com .
As a member of the IT Support Services Team, the Hardware Asset Technician receives, inspects, and labels workstation hardware and peripherals and maintains complete and accurate inventory records on the acquisition, status, and disposition of all Premera assets. The incumbent performs technical and administrative duties in support of purchasing/material management functions, such as inventory control and analysis and support new hire functions of shipping out equipment.
This is an on-site position at the Mountlake Terrace campus.
What you'll do:
The Hardware Asset Technician requires working knowledge of warehouse logistics and inventory control
This position will be working closely with Leadership and campus support team to constantly plan and coordinate inventory and asset control and analysis
The Hardware Asset Technician has contact with IT Staff and Internal customers through oral and written communication, and needs be accurate in communication of obtaining information to perform the functions assigned.
Assist with receiving and inspecting all capital equipment delivered to the PCDC. Document receipt of goods into an automated purchasing and asset management systems.
Inspect shipments of materials, equipment and supplies received to ensure compliance with purchase order specifications. Identify and reports shortages, damages, and other discrepancies.
Assign, inscribe and affix identification markings on all Premera compute assets.
Update the asset management system for acquisitions, transfer, and dispositions of all Premera assets.
Maintain asset inventory records and files in accordance with Premera policies and procedures and prepares asset reports.
Plan, coordinate and conduct periodic physical inventories audits of warehoused items and Premera assets; update records and prepare draft and final reports of inventory.
Use scanning devices, bar code technology and spreadsheets to record physical inventory items for audits and upload into asset management system.
Perform various levels of technical troubleshooting and problem resolution for client hardware and software as assigned. This includes laptops, mobile phones, desktop computers, Wyse terminals, telephones, and printers.
Collaborate with Support and Engineering to test and deploy approved OS images (Windows and macOS) to Premera assets.
Strong knowledge of technical hardware required including proficient knowledge of PC principles and protocols.
Customer focused and decisions are driven from an Improve End User Experience paradigm
What you'll bring:
High school diploma (Required)
CompTIA A+ Certification or ability to obtain within 90 days of start date (Required)
Customer service experience preferred
IT trouble shooting experience preferred
What we offer
Medical, vision and dental coverage
Life and disability insurance
Retirement programs (401K employer match and pension plan)
Wellness incentives, onsite services, a discount program and more
Tuition assistance for undergraduate and graduate degrees
Generous Paid Time Off to reenergize
Free parking
Equal employment opportunity/affirmative action:
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.
Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin .
The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.
National Plus Salary Range:
$56,600.00 - $84,900.00
*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .
At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.
As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.
Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.