Premera Blue Cross Senior ScrumMaster in Mountlake Terrace, Washington

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

As a Senior ScrumMaster you will support Premera’s purpose by guiding and coaching Agile teams to deliver solutions that bring significant value to the organization. You will help teams apply Agile/Scrum principles, practices, and values to solve challenges and become high-performing teams. As a servant leader you will facilitate the team through the delivery lifecycle and relentlessly advocate for continuous improvement in solution quality as well as the team’s Agile and technical practices.

What you’ll do

  • Guide and coach the team and organization to follow Agile/Scrum principles, values and practices to iteratively deliver value to the organization, demonstrating continual improvement in team effectiveness and productivity

  • Foster team health, creating a trusting, safe and collaborative environment; guiding and coaching the team to become self-organized and empowered

  • Help the team and organization assess their Agile maturity (including Agile practices, culture and technical practices) and Coach the team and organization to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization

  • Radiate Information related to team health and the value being delivered

  • Identify gaps and develop new practices and measures to demonstrate a complete and accurate picture while coaching the organization to adopt and use the practices and measures appropriately

  • Support and coach the Product Manager and Product Owner on Agile/Scrum practices, including backlog creation, refinement and prioritization, epic and feature decomposition, writing stories, and acceptance criteria

  • Identify, manage and escalate delivery team and organization issues and risks to prevent or remove impediments and distractions that interfere with the team or organization’s ability to deliver on their goals

  • Facilitate discussion, decision making, problem solving, and conflict resolution coaching the team and organization to improve methods and practices

What you’ll bring

  • Bachelor’s degree or 4 years’ related work experience

  • 8 years’ experience in technology leadership, including 5 years’ experience in a ScrumMaster role

  • Experience leading teams to implement various Agile approaches (Scrum, Kanban, Scaled Agile Framework)

  • Experience leading teams to implement Agile Engineering practices ( Test Driven Development Continuous Integration, Continuous Delivery, Pairing, Automated Testing)

  • Expert knowledge of Agile principles, values, and practices (Scrum, Kanban and Scaled Agile Framework)

  • Proven history of fostering a trusting, safe and collaborative environment across multiple teams

  • Ability to lead a team to become self-organized and empowered

  • Ability to provide meaningful and impactful communication, both written and oral, to delivery team, stakeholders and executive leadership

  • Expert knowledge of the fundamentals of software development processes and procedures

What we offer

  • Medical, vision and dental coverage

  • Life and disability insurance

  • Retirement programs (401K employer match and pension plan)

  • Wellness incentives, onsite services, a discount program and more

  • Tuition assistance for undergraduate and graduate degrees

  • Generous Paid Time Off to reenergize

  • Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.